• Unlike some other merchants who advertise low prices on the internet only to reveal high shipping charges AFTER you've typed in your credit card number, Electric Vehicle Mall states the shipping costs up front.
  
  For example, one merchant advertises the X-Treme XG-550 for $369. Only after you've entered your address and credit card number in their shopping cart is the final price revealed to be $497.30 because of a whopping $127.35 for shipping & handling. Electric Vehicle Mall delivers the same scooter to your home with FREE shipping for only $449!
  
  Also, be aware that many internet stores are out of date, advertising low prices for merchandise that they don't have in stock and can't deliver. Such stores often do not even provide a telephone number and can keep you waiting for weeks before you find out they don't actually have that item in stock.
• By contrast, Electric Vehicle Mall promptly returns all phone calls, provides friendly expert service, usually ships the next business day, and has the lowest prices!

Electric Vehicle Mall is located in Clearwater, Florida. However, all shipping is done from our main warehouses located strategically in the center of the United States. This saves on shipping costs, which we pass on to you in the form of lower prices, and also allows fast delivery to anywhere in the continental U.S.!

The Value of Customer Service That Goes Beyond Expectations:

The importance and value of earnest, timely and expert CUSTOMER SERVICE by a reputable dealer should never be underestimated. Electric Vehicle Mall has earned a reputation with both its customers and with our product manufacturers for outstanding customer service. We answer or return your call the same day (usually within 30 minutes), provide our own expert support and ensure that you receive the highest level of support from the product manufacturer. We immediately go to bat for you if you ever run into any difficulty with obtaining what you need from the manufaturer, be it warranty support or simply getting an answer to a technical question. As needed, we follow-up to ensure that any warranty parts are shipped to you in an expedited manner. You are in the safest of hands when you purchase a product from Electric Vehicle Mall.

Ordering / Pre-order & Product Questions:

sales@electricvehiclemall.com or evbuys@gmail.com
727-230-2324 or TOLL FREE 877-241-2817
727-230-0248 (FAX)

Internet Sales: 24 hrs – 7 days! Orders placed by 7:00pm EST will normally ship the next shipping day. For example, orders place by 7:00pm Sunday will normally ship on Monday or Tuesday.

Phone Sales: Monday through Thursday 10:00am – 6:00pm EST
(Closed Friday, Saturday and Sunday)

It is our policy to respond to all emails, phone calls and fax immediately whenever possible but always within 24 hours during business hours. Often, we are available by phone later so feel free to call and leave a message after-hours and even on Saturday. When we see your phone message, we will call you back!

Product Support:

Product Support Contact Information: click here

Customer Service:

service@electricvehiclemall.com or evbuys@gmail.com
727-230-2324
727-230-0248 (FAX)

Monday through Thursday 10:00am – 6:00pm EST

It is our policy to respond to all emails, phone calls and fax immediately whenever possible but always within 24 hours during business hours. Often, we are available by phone later so feel free to call and leave a message after-hours. When we see your phone message, even if it is a Saturday, we will call you back! We are closed on Friday and Sunday.

Local Sales & Service:

Electric Vehicle Mall
913 Pine Street
Clearwater, Florida 33756
727-242-5672

Walk-in by Appointment Monday through Thursday and Saturday!

Call 727-242-5672 and ask for Freeman!
Or email: Freeman@electricvehiclemall.com

Customers that live within driving distance can see, inspect and test ride fully assembled bikes and scooters at our location. (Exception: Highway capable electric & gas motorcycles, because of insurance requirements, may not be test ridden by customers.)

PLEASE call us ahead of time and set up an appointment to ensure that we have what you are looking for fully assembled and ready for you to see! Local pick-up of fully assembled and road tested bikes and scooters is available for a modest dealer setup fee (usually $96 but less for stand-up scooters). The price for local pickup is the same as the price on this internet site plus shipping costs (as we must pay for shipping from warehouses located in the Midwest and/or Northwest U.S. to this location) and the dealer setup fee.

For local customers, Electric Vehicle Mall offers expert service and repair for every product we sell. Please call ahead of time to set up an appointment. We are closed on Friday and Sunday.

NOTE: All customer purchases not picked up at our address in Clearwater are shipped directly from warehouses located in the Midwest and Northwest to our customers. By shipping these products ONE TIME, product prices are kept low, fossil fuel is conserved and pollution is reduced. It is part of our corporate commitment to a green, earth-friendly, future.

Communications from Electric Vehicle Mall

When you place an order, we will send you an order confirmation, shipment notification, and if necessary, we will contact you via email or phone if there is a problem processing your order.

Electric Vehicle Mall may send occasional emails to current and past customers to inform them of new products or promotions and will always provide you with an opportunity to permanently opt-out or otherwise prohibit such emails being sent to you.