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Electric Vehicle Mall is located in Clearwater, Florida. However, all shipping is done from our main warehouses located strategically in the center of the United States. This saves on shipping costs, which we pass on to you in the form of lower prices, and also allows fast delivery to anywhere in the continental U.S.!
The Value of Customer Service That Goes Beyond Expectations:
The importance and value of earnest, timely and expert CUSTOMER SERVICE by a reputable dealer should never be underestimated. Electric Vehicle Mall has earned a reputation with both its customers and with our product manufacturers for outstanding customer service. We answer or return your call the same day (usually within 30 minutes), provide our own expert support and ensure that you receive the highest level of support from the product manufacturer. We immediately go to bat for you if you ever run into any difficulty with obtaining what you need from the manufaturer, be it warranty support or simply getting an answer to a technical question. As needed, we follow-up to ensure that any warranty parts are shipped to you in an expedited manner. You are in the safest of hands when you purchase a product from Electric Vehicle Mall.
Ordering / Pre-order & Product Questions:
sales@electricvehiclemall.com or evbuys@gmail.com
877-241-2817 (TOLL FREE)
727-230-2324 (OFFICE)
727-230-0248 (FAX)
Internet Sales: 24 hrs – 7 days
Phone Sales (Winter Hours):
Monday, Tuesday, Wednesday & Friday 10:00am – 5:00pm EST
Saturday 11:00am – 2:00pm EST
(closed Thursday and Sunday)
It is our policy to respond to all emails, phone calls and fax immediately whenever possible but always within 24 hours during business hours. Often, we are available by phone later so feel free to call after-hours.
Product Support:
Product Support Contact Information: click here
Customer Service:
service@electricvehiclemall.com or evbuys@gmail.com
877-241-2817 (TOLL FREE)
727-230-2324 (OFFICE)
727-230-0248 (FAX)
Customer Service
(Winter Hours):
Monday, Tuesday, Wednesday & Friday 10:00am – 5:00pm EST
It is our policy to respond to all emails, phone calls and fax immediately whenever possible but always within 24 hours during business hours.
Location:
Electric Vehicle Mall
913 Pine Street
Clearwater, Florida 33756
727-230-2324 (MAIN)
727-230-0248 (FAX)
Customers that live within driving distance can see, inspect and test ride fully assembled bikes and scooters at our location. (Exception: Highway capable electric & gas motorcycles, because of insurance requirements, may not be test ridden by customers.) Please call us ahead of time and set up an appointment to ensure that we have what you are looking for fully assembled and ready for you to see! Local pick-up of fully assembled and road tested bikes and scooters is available for a modest dealer setup fee (usually $96 but less for stand-up scooters). The price for local pickup is the same as the price on this internet site plus shipping costs (as we must pay for shipping from our centrally located warehouse in the Midwest to this location) and the dealer setup fee.
For local customers, Electric Vehicle Mall offers expert service and repair for every product we sell.
Please call ahead of time to set up an appointment.
NOTE: All customer purchases not picked up at our address in Clearwater are shipped directly from our centrally located warehouses in the MidWest. This provides timely delivery and keeps shipping costs low to all parts of the continental United States.
Communications from Electric Vehicle Mall
When you place an order, we will send you an order confirmation, shipment notification, and if necessary, we will contact you via email or phone if there is a problem processing your order.
Electric Vehicle Mall may send occasional emails to current and past customers to inform them of new products or promotions and will always provide you with an opportunity to permanently opt-out or otherwise prohibit such emails being sent to you.
